What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device. They help sites remember your preferences and understand how you interact with content.

Beyond cookies, we also use similar technologies like local storage and session storage. These work differently but serve comparable purposes — they help us deliver a consistent experience when you return to intelconnecthub.com.

Think of cookies as bookmarks that remember where you left off. When you come back to our budgeting lessons, we can pick up right where you stopped instead of starting from scratch each time.

Types of Cookies We Use

Why We Need Tracking Technologies

Running an education platform means we need to understand how people learn. Analytics help us see patterns — if everyone abandons a lesson halfway through, that's a signal we need to rewrite it.

Specific Uses Include:

• Progress Tracking: We remember which lessons you've completed so you don't lose your place.
• Security: Cookies help us detect unusual login patterns and protect your account.
• Content Improvement: We analyze which teaching methods work best for different topics.
• Technical Optimization: Performance data shows us when pages load slowly or features break.
• User Research: Aggregated data helps us decide what new courses to develop.

For example, in late 2024 we noticed many users struggling with a particular savings calculation tool. Cookie data showed us exactly where the confusion happened, and we redesigned that section in January 2025.

Third-Party Cookies

Sometimes our site uses cookies from other companies. This happens when we embed external tools like video players or analytics services.

We're selective about third parties. Any company that places cookies through our site must meet our data protection standards. That said, once you interact with third-party content, their privacy policies apply.

Common third-party cookies on our site come from video hosting services and web analytics platforms. We don't use advertising networks or social media trackers.

How Long Cookies Last

Different cookies have different lifespans:

• Session Cookies: Disappear when you close your browser. These handle temporary things like keeping you logged in during a single visit.
• Persistent Cookies: Stay on your device for a set period — anywhere from a few days to two years. These remember your preferences between visits.

We regularly review our cookie durations. If something doesn't need to persist for months, we shorten its lifespan. Most of our functional cookies expire after 90 days.

Managing Your Cookie Preferences

You have several ways to control cookies. The button at the top of this page lets you reject all non-essential tracking right now.

Most browsers also offer "Do Not Track" signals, though not all websites honor them. IntelConnectHub respects these preferences when we can identify them.

Mobile Device Considerations

If you access our platform through a mobile browser, cookie controls work the same way as on desktop. iOS and Android devices have additional privacy settings that limit tracking across apps and websites.

Look for settings like "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android. These affect how third parties can track you, though they don't control cookies set directly by intelconnecthub.com.

Data Retention and Your Rights

Cookie data doesn't live forever in our systems. Once cookies expire on your device, we also delete the associated data from our servers within 30 days.

You can request a copy of what we've collected or ask us to delete it entirely. Send those requests to help@intelconnecthub.com. We'll respond within two weeks.

Since we operate in Thailand and serve an international audience, we follow both local data protection practices and broader international standards. Your privacy rights don't change based on where you're located.

Changes to This Policy

We update this policy when our tracking practices change. Major updates will be announced through email notifications to active users.

The "Last Updated" date at the top shows when we last revised this document. Check back occasionally if you want to stay informed about our current practices.

Our most recent update in February 2025 clarified how we handle third-party analytics and added more detail about mobile device controls.