What You Give Us Directly

When you sign up for our learning programs or contact us, you share some basic information with us:

• Your name and email address when you create an account
• Phone number if you choose to provide it for course updates
• Payment information when you enroll in paid programs (processed securely through our payment partners)
• Questions or feedback you send through our contact forms
• Learning preferences and budgeting goals you set in your profile

What We Collect Automatically

Like most websites, ours collects some technical information when you visit:

• Your IP address and general location (city level, not your exact address)
• Browser type and device information
• Which pages you visit and how long you spend on them
• Course progress and quiz results to track your learning journey
• Time and date of your visits

Everything we collect serves a specific purpose. Here's what we do with your data:

Providing Educational Services

• Deliver course content and track your progress through lessons
• Send you course materials, assignments, and learning resources
• Provide certificates when you complete programs
• Respond to your questions about budgeting techniques
• Personalize your learning experience based on your goals

Communication and Support

• Send important updates about courses you're enrolled in
• Notify you about new learning materials that match your interests
• Answer support requests and technical issues
• Share tips and budgeting insights through our newsletter (you can unsubscribe anytime)

Platform Improvement

• Understand which lessons are most helpful so we can create better content
• Fix technical problems and improve site performance
• Test new features before rolling them out widely
• Analyze learning patterns to identify where students might need extra support

Legal and Security

• Comply with Thai regulations on online education platforms
• Prevent fraud and protect against security threats
• Enforce our terms of service and resolve disputes
• Maintain records as required by law

We're not in the business of selling your data. Period. But we do work with some trusted partners to run our platform:

Service Providers We Work With

• Payment processors who handle course payments securely (they never share full card details with us)
• Email service providers who help us send course materials and updates
• Hosting companies who keep our website running smoothly
• Analytics tools that help us understand how people use the site

These partners can only use your information for the specific services they provide to us. They're contractually required to protect your data and can't use it for their own purposes.

When Law Requires It

Sometimes we're legally required to share information with government authorities in Thailand. This only happens when:

• We receive a valid legal request or court order
• We need to protect against fraud or security threats
• There's an emergency involving someone's safety
• We're required to comply with tax or financial regulations

Under Thailand's Personal Data Protection Act (PDPA), you have specific rights regarding your information. Here's what you can do:

How to Exercise These Rights

To make any of these requests, email us at help@intelconnecthub.com with "Privacy Request" in the subject line. Include:

• Your full name and the email address associated with your account
• Specific request (access, deletion, correction, etc.)
• Any relevant details to help us process your request quickly

We'll verify your identity and respond within 30 days. If we need more time, we'll let you know why and when to expect a response.

Keeping your information secure isn't just about technology. It's about culture and process.

Technical Safeguards

• All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols
• Passwords are hashed and salted so even we can't see them
• Our servers are protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Automatic backups stored in secure, separate locations

Organizational Measures

• Only authorized staff can access personal data, and only when necessary for their work
• All team members sign confidentiality agreements
• Regular privacy and security training for our staff
• Incident response plan ready if something goes wrong

What You Can Do

Security is a shared responsibility. Here's how you can protect your account:

• Choose a strong, unique password (not one you use elsewhere)
• Don't share your login credentials with anyone
• Log out when using shared or public computers
• Keep your contact email secure since we use it to verify your identity
• Report suspicious activity immediately

We don't keep your information forever. Here's how long we retain different types of data:

After these periods, we securely delete or anonymize the data. Some information may be kept longer if required by law or if you've given explicit consent for specific purposes.

Our website uses cookies, which are small text files stored on your device. They help us remember your preferences and understand how you use the site.

Types of Cookies We Use

• Essential cookies: Keep you logged in and remember your language preference. These are necessary for the site to work properly.
• Performance cookies: Track which pages you visit and how long you spend on them. This helps us improve content and fix technical issues.
• Functionality cookies: Remember your settings like course view preferences or completed lessons.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• See what cookies are stored and delete them individually or all at once
• Block third-party cookies while allowing first-party ones
• Block all cookies (though this might break some site functionality)
• Set cookies to be automatically deleted when you close your browser

If you disable cookies, you can still access most of our content, but some features like staying logged in won't work properly.

Our primary servers are located in Thailand, but some of our service providers operate globally. This means your information might be processed or stored in other countries.

When we transfer data internationally, we ensure:

• Service providers comply with data protection standards equivalent to Thai PDPA requirements
• Contracts include specific data protection clauses
• Transfers only happen when necessary for service delivery
• Your rights remain protected regardless of where data is processed

We work primarily with providers in regions with strong data protection laws, including the European Union and countries recognized by Thai authorities as providing adequate protection.

Our budgeting courses are designed for adults and young adults preparing for financial independence. We don't knowingly collect information from children under 15 without parental consent.

If you're under 15 and want to take our courses, please have a parent or guardian:

• Create the account using their information
• Supervise your learning journey
• Contact us if they have questions about how we handle data

If we discover we've inadvertently collected information from someone under 15 without proper consent, we'll delete it promptly.

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll:

• Post the updated policy on this page with a new "Last Updated" date
• Send you an email notification if you have an active account
• Display a notice on our website for 30 days
• Ask for your consent if the changes affect how we use data you've already provided

We recommend checking this page periodically, especially before you share new information with us. Continued use of our services after changes take effect means you accept the updated policy.

As a Thailand-based education platform, we comply with the Personal Data Protection Act B.E. 2562 (2019) and related regulations from the Personal Data Protection Committee.

Your Rights Under Thai Law

The PDPA gives you comprehensive rights, including:

• Right to be informed about data collection before it happens
• Right to access your personal data and how it's being used
• Right to data portability in machine-readable format
• Right to object to processing for direct marketing
• Right to erasure when data is no longer necessary
• Right to restrict processing in certain circumstances
• Right to correct inaccurate or incomplete data

Filing a Complaint

If you believe we've mishandled your personal data, you have the right to file a complaint with the Personal Data Protection Committee in Thailand. Contact details:

• Office of the Personal Data Protection Committee
• Ministry of Digital Economy and Society
• You can also reach out to us first and we'll work to resolve the issue directly